With the job market as tight as it is, your company cannot afford to miss out on any qualified job candidates. That is why in the hiring process, the candidate experience has become much more important. You don’t want to turn off anyone to your company because of brusque or discourteous behavior, as unintended as it may be.

This means treating a job candidate as you would like to be treated – keeping people apprised of their status, maintaining contact, treating them with respect, even if you decide not to hire them.

In the past, when there was a glut of talent on the job market, employers became a little too cavalier in their attitude toward job applicants, not giving them the best treatment. For example, if a company received a resume and was not interested in the person, the employer would seldom respond even to let the person know that he was not being considered.

But today, it is in a company’s best interest to stay on good terms even with rejected applicants. Why? First of all, at some point in the future, you may need their skills and want to hire them. Also, if you treat them well, they will spread the word to friends and colleagues, people who are potential job candidates.

Here are a few tips on handling people who have been rejected.

1. Send a note
First, acknowledge people when they apply. Let them know you have received their application. If the person has made it to the interview stage, but was ultimately eliminated, he or she should receive a personalized email informing him. Often, the candidate has to follow up himself to find out what is going on, and this does not create a good impression.

2. Communicate promptly
You owe it to the candidates to make a decision as soon as possible. After you do, notify those who were not chosen as soon as possible as well. Don’t make them wait.

3. Provide feedback if desired
If candidates want feedback on the interview, give it to them in a polite and professional manner. Be honest and tell them why they were passed over – the person hired had more experience or was a better fit for the organization, for example. You can also suggest ways that candidates can improve their chances.

All of these things will create a positive impression for the job candidate and improve the image of the company, which could result in many future benefits.

If your company is looking for reliable, qualified workers, Winston Resources can provide them. We will work closely with you to understand your organization and your needs, and then find the people who can meet those needs. Give us a call today.

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